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Chapter 1 Challenge

What Is Accessibility?

Accessibility starts with noticing what stops someone from using something.

  • Your learner profile: Just Curious
  • Concept: Recognising a barrier
  • Not started

You have not chosen a learner profile yet, so this challenge uses an everyday situation. Choose your profile to get situations tailored to you.

The situation

Lina · Everyday User

Lina uses technology every day for shopping, learning, health and staying in touch.

Lina books a doctor's appointment on a website.

The confirmation code only appears inside an image, and her phone reads nothing aloud.

  1. Spot

    Something in the experience blocks a person from getting to the content.

  2. Think

    Who is left out when that barrier stays in place?

  3. Decide

    What small change removes the barrier instead of working around it?

  4. Fix

    Make the change part of how you normally work.

Your decision

What should happen next?

What would make this easier for Lina?