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Level 1

Lesson 01

What Is Accessibility?

Learn what accessibility means, what digital accessibility is, and why removing barriers matters.

  • About 6 min
  • No experience needed

Learning goal

By the end of this lesson you will understand:

  1. 1.What accessibility means.
  2. 2.What digital accessibility means.
  3. 3.What an accessibility barrier is.
  4. 4.That people can experience technology differently.
  5. 5.What “A11y” means.

Lesson 1 of 10

Section 1

Have you ever been unable to use something that everyone else seemed to use easily?

  • You can see a button, but you cannot reach it with your keyboard.
  • Text is too small to read.
  • A video has no captions.
  • Important information exists only inside an image.
  • Instructions are confusing.

The technology may be working.

But you may still be facing a barrier.

Accessibility starts by asking

What could make this difficult or impossible for someone to use?

Section 2

What is accessibility?

Accessibility

Accessibility means designing things so people can use them, even when they have different abilities, needs, or circumstances.

Digital accessibility

Digital accessibility means making websites, apps, documents, videos, and other digital experiences usable by people with disabilities.

JustA11y takeaway

Accessibility = removing unnecessary barriers.

Not this

Creating a separate experience only for disabled people.

This

Designing experiences so more people can use them.

Section 3

Where does digital accessibility apply?

Almost everywhere you create something digital. Open a card to see the question worth asking. There are 7 to explore.

  • Can people navigate and understand the information?

Section 4

What is an accessibility barrier?

An accessibility barrier is something that makes it difficult or impossible for someone to access or use digital content or functionality.

Example: a video

Problem: no captions

Someone who cannot hear the audio may miss important information.

Captions also help

People watching in a noisy environment, somewhere quiet, or without headphones.

One accessibility improvement can help many different people.

Section 5

Technology doesn’t have a “typical user.”

People interact with technology in different ways.

  • People may see differently.

  • People may hear differently.

  • People may move differently.

  • People may process information differently.

  • People may communicate differently.

People also use different devices and technologies to reach the same information — a phone, a laptop, a keyboard only, a magnifier, or software that reads the page aloud. We will meet those in later lessons.

Section 6

Accessibility isn’t “extra”

Harder way

“We’ll add accessibility later.”

Easier way

“We’ll consider accessibility while creating.”

Accessibility can influence every step of making something:

  1. 1Content
  2. 2Design
  3. 3Development
  4. 4Testing

Section 7

What does A11y mean?

A11y

A11y is a common abbreviation for accessibility.

A + 11 letters + y = Accessibility

There are 11 letters between the A and the y in “accessibility”.

Quick checkWhat does A11y mean?

Section 8

Accessibility vs usability

Usability

How easy is something to use?

Accessibility

Can people with different abilities access and use it?

They overlap, but they are not exactly the same.

Section 9 · The big idea

Accessibility is about removing barriers.

It is about making digital experiences usable by people with different abilities, needs and circumstances.

Good accessibility can make experiences better for everyone.

Section 10

Knowledge check

Three short questions. You can retry any question — this is for understanding, not for scoring.

Question 1 of 3What is digital accessibility?
Question 2 of 3A video contains important spoken information but has no captions. What could this create?
Question 3 of 3What does A11y commonly mean?

Section 11 · Lesson takeaways

By now, you should know:

  • Accessibility means removing barriers.
  • Digital accessibility applies to websites, apps, documents, videos, social media and more.
  • Accessibility barriers can make digital experiences difficult or impossible to use.
  • Different people can experience different barriers.
  • A11y is a common abbreviation for accessibility.
Back to Level 1

Ready to meet the people behind the barriers?