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Chapter 2 Challenge

Accessibility Is About People

People use technology in very different ways — with sound, touch, keyboards, voice or assistive tools.

  • Your learner profile: Just Curious
  • Concept: Different people, different ways of using technology
  • Not started

You have not chosen a learner profile yet, so this challenge uses an everyday situation. Choose your profile to get situations tailored to you.

The situation

Lina · Everyday User

Lina uses technology every day for shopping, learning, health and staying in touch.

Lina's grandfather uses voice control to browse on his tablet.

On one shopping site, the buttons have no visible names, so his voice commands do nothing.

  1. Spot

    Someone is using a different tool than you expected.

  2. Think

    What does that tool need in order to work?

  3. Decide

    What would give that person the same information or control?

  4. Fix

    Support the tool instead of assuming one way of working.

Your decision

What should happen next?

What would help him most?