Chapter 5 Challenge
Meet POUR
POUR gives you four questions to ask about any barrier you find.
- Your learner profile: Just Curious
- Concept: Naming the principle behind the barrier
- Not started
You have not chosen a learner profile yet, so this challenge uses an everyday situation. Choose your profile to get situations tailored to you.
The situation
Lina · Everyday User
Lina uses technology every day for shopping, learning, health and staying in touch.
Lina's banking app shows a new screen after she taps a button, with no explanation of what happened.
She is not sure whether her transfer went through.
Spot
Describe the barrier in one sentence.
Think
Ask: can I perceive it, use it, understand it, and does it work with my technology?
Decide
Name the principle that is failing.
Fix
Choose the change that restores that principle.